Besides the fact that we had to go to the hospital in the first place, we had a wonderful experience here. Everyone working in the ER that night was caring, thoughtful, and extremely knowledgeable. We were taken care of quickly, which made the experience way less stressful. The doctor explained the diagnosis and treatment plan clearly and checked in with us multiple times. The facilities were clean as well. At one point our TV remote stopped working and the nurse took time out of her night to help us, even though it was a small, non-urgent problem. We were so grateful for her and the rest of the staff's attentiveness. I would recommend this ER.
Always bin taken care of
I cannot say enough about the excellent care that I received from every single member of your medical staff. From the excellent and professional caregivers in the Emergency Room to the staffs at 3 Broadway and 3 West, I was given world class care. You all made me feel safe, and assured me that I would get better. I never had to wait for a response when I rang the call button, someone was right there. I wish I could write the name of every person who interacted with me but I am sure I would leave out a name, so many people cared for me. I have been brought back to health and I am eternally grateful. You are all in my prayers.
I brought my mom in for SOB and a bad cough. Seen immediately. Eric RN and Dr. Kwok were so sweet and wonderful. Mom is 99 years old and they took excellent care of her. She was diagnosed with pneumonia and started on IV antibiotics and I was able to take her home. Best care every time!!!
Sitting here with my stepdaughter who is in pain. We were taken right away but have sitting in this room for three hours. Last night we went to northern dutchess and in 1 hour had a CT scan, a pelvic exam and given medicine that actually helped. We've had no scans or pelvic exam, and despite me telling them three times that the medicine from last night was the one that helped they've given her three other things, none working. The staff has been openly annoyed at us despite me being overly nice to them, and we don't know what we're even waiting for. God I miss Benedictine's ER.
In the best way.the staff is first rate.
Healthalliance Hospital Broadway Campus is a US Hospital based in Kingston, New York. Healthalliance Hospital Broadway Campus is located at 396 Broadway, Kingston, NY 12401, USA.
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